Questions about a piece, your order, or a custom build? We're happy to help — 617 ICED is a small, Boston-based operation, so you're talking to the people who actually make and ship the jewelry.

Use the form below and we'll get back to you within 24–48 hours (usually sooner). Prefer email? Reach us at dmoney0045@hotmail.com.

Orders & shipping

Every order ships tracked and insured within the U.S. If you have a question about processing time, sizing, materials, or the proof/tester footage for a specific piece, include the product name and we'll send you the details.

Custom by Den

Want something nobody else has? Send the model, measurements, finish, budget, and deadline you have in mind, and we'll confirm feasibility, specs, pricing, and timing before any work begins. Start a request on our homepage or just mention "custom" here.

Every stone we sell is genuine moissanite (or lab-grown diamond where stated), set in real metals — never represented as natural diamond. See our FAQ or Moissanite vs Diamond guide for more.